Terms and Conditions

Please read these terms and conditions carefully before using our service.

Article 1 – Definitions In these terms and conditions, the following definitions apply:

• Cooling-off period: The period during which the consumer can exercise their right of withdrawal.
• Consumer: The natural person who does not act in the exercise of a profession or business and enters into a distance contract with the entrepreneur.
• Day: Calendar day.
• Long-term transaction: A distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time.
• Durable data carrier: Any means that enables the consumer or entrepreneur to store information addressed to them personally in a way that allows future consultation and unaltered reproduction of the stored information.
• Right of withdrawal: The possibility for the consumer to withdraw from the distance contract within the cooling-off period.
• Entrepreneur: The natural or legal person who offers products and/or services to consumers at a distance.
• Distance contract: A contract where, within the framework of a system organized by the entrepreneur for distance selling of products and/or services, up to and including the conclusion of the contract, only one or more techniques for distance communication are used.
• Technique for distance communication: Means that can be used to conclude an agreement without the consumer and entrepreneur being in the same space simultaneously.
• Terms and Conditions: The present Terms and Conditions of the entrepreneur.

Article 2 – Identity of the Entrepreneur

• Company Name: Amadaa
• Business Registration Number:
• Street:
• Postal Code:
• City: Rotterdam
• Province: South Holland
• Country: The Netherlands

Article 3 – Applicability

• These terms and conditions apply to every offer made by the entrepreneur and to every distance contract and order between the entrepreneur and the consumer.
• Before the distance contract is concluded, the text of these terms and conditions will be made available to the consumer. If this is not reasonably possible, it will be indicated before the distance contract is concluded that the terms and conditions are available for inspection at the entrepreneur's premises and will be sent to the consumer free of charge as soon as possible upon request.
• If the distance contract is concluded electronically, the text of these terms and conditions may be provided electronically to the consumer in such a way that it can be easily stored on a durable data carrier. If this is not reasonably possible, it will be indicated before the distance contract is concluded where the terms and conditions can be viewed electronically and that they will be sent to the consumer free of charge by electronic means or otherwise upon request.
• In the event that specific product or service conditions apply in addition to these terms and conditions, the second and third paragraphs of this article apply accordingly, and the consumer can always invoke the most favorable provision in the event of conflicting terms and conditions.
• If one or more provisions in these terms and conditions are at any time wholly or partially void or annulled, the agreement and these terms and conditions will otherwise remain in effect, and the relevant provision will be replaced in mutual consultation without delay by a provision that approximates the intent of the original as closely as possible.
• Situations not regulated in these terms and conditions should be assessed 'in the spirit' of these terms and conditions.
• Any ambiguities about the interpretation or content of one or more provisions of our terms and conditions should be explained 'in the spirit' of these terms and conditions.

Article 4 – The Offer

• If an offer has a limited validity period or is made under conditions, this will be explicitly stated in the offer.
• The offer is non-binding. The entrepreneur is entitled to modify and adjust the offer.
• The offer contains a complete and accurate description of the offered products and/or services. The description is sufficiently detailed to enable a proper assessment of the offer by the consumer. If the entrepreneur uses images, these are a true representation of the offered products and/or services. Obvious mistakes or errors in the offer are not binding on the entrepreneur.
• All images, specifications, and data in the offer are indicative and cannot be a reason for compensation or dissolution of the agreement.
• Images of products are a true representation of the offered products. The entrepreneur cannot guarantee that the displayed colors exactly match the real colors of the products.
• Every offer contains such information that it is clear to the consumer what rights and obligations are associated with the acceptance of the offer. This includes, in particular:
  • The price, excluding customs clearance fees and import VAT. These additional costs will be at the customer's expense and risk. The postal or courier service will use the special arrangement for postal and courier services concerning the import. This arrangement applies when the goods are imported into the EU country of destination, which is the case here. The postal or courier service will collect the VAT (possibly together with the customs clearance fees) from the recipient of the goods;
  • Any shipping costs;
  • The manner in which the agreement will be concluded and what actions are required for this;
  • Whether or not the right of withdrawal is applicable;
  • The method of payment, delivery, and execution of the agreement;
  • The period for accepting the offer, or the period within which the entrepreneur guarantees the price;
  • The level of the tariff for distance communication if the costs of using the technique for distance communication are calculated on a different basis than the regular basic tariff for the used means of communication;
  • Whether the contract, after conclusion, will be archived, and if so, in what way it can be accessed by the consumer;
  • The way in which the consumer can check the information provided by them in the context of the contract before concluding the agreement and correct it if necessary;
  • The possible languages in which the agreement can be concluded, in addition to Dutch;
  • The codes of conduct to which the entrepreneur has subjected itself and how the consumer can consult these codes of conduct electronically; and
  • The minimum duration of the distance contract in the case of a long-term transaction.
  • Optional: Available sizes, colors, types of materials.

Article 5 – The Agreement

• The agreement is concluded, subject to the provisions of paragraph 4, at the moment of acceptance by the consumer of the offer and compliance with the corresponding conditions.
• If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm the receipt of the acceptance of the offer electronically. As long as this acceptance has not been confirmed by the entrepreneur, the consumer may dissolve the agreement.
• If the agreement is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic transfer of data and ensure a secure web environment. If the consumer can pay electronically, the entrepreneur will observe appropriate security measures.
• The entrepreneur may, within legal frameworks, investigate whether the consumer can meet their payment obligations and any other facts and factors relevant to responsibly entering into the distance contract. If the entrepreneur, based on this investigation, has good reasons not to enter into the agreement, they are entitled to refuse an order or request with reasons, or to attach special conditions to the execution.
• The entrepreneur will include the following information with the product or service for the consumer, in writing or in such a way that it can be stored by the consumer in an accessible manner on a durable data carrier:
  • The visit address of the entrepreneur's business location where the consumer can lodge complaints;
  • The conditions under which and the manner in which the consumer can exercise the right of withdrawal, or a clear statement regarding the exclusion of the right of withdrawal;
  • Information about guarantees and existing after-sales service;
  • The data included in article 4 paragraph 3 of these conditions unless the entrepreneur has already provided these data to the consumer before the execution of the agreement;
  • The requirements for terminating the agreement if the agreement has a duration of more than one year or is of indefinite duration.
• In the case of a long-term transaction, the provision in the previous paragraph only applies to the first delivery.
• Every agreement is entered into under the suspensive conditions of sufficient availability of the relevant products.

Article 6 – Right of Withdrawal

• When purchasing products, the consumer has the option to dissolve the agreement without giving any reason within 14 days. This cooling-off period starts the day after the consumer or a pre-designated third party, who is not the carrier, receives the product.