Shipping Policy

All orders are processed on the same business day for orders placed before 11:59 PM CET (except on weekends and holidays), after receiving your order confirmation via email. You will receive a new message when your order has been shipped.

Shipping

We strive to deliver your order to the delivery address you provide when placing your order.

We may notify you if we expect to exceed the estimated delivery date, but we are not liable to you for any loss, liability, costs, damage, or expenses arising from any delay in delivery, to the extent permitted by law.

It is possible that we may not be able to deliver products to certain locations. In such cases, we will inform you and ensure that the order is canceled and refunded, or that the order is delivered to an alternate delivery address confirmed by you.

The risk of the product passes to you upon delivery to the delivery address unless delivery is delayed because you have not fulfilled your obligations under these Terms. The risk passes on the date delivery would have taken place if you had fulfilled your obligations.

If you are unable to accept delivery or collect your order, we may provide you with a card with instructions for a new delivery or pickup by the carrier.

How Can I Check the Status of My Order?

Once your order has been shipped, you will receive an email from us with a tracking number that allows you to check its status. It may take up to 24 hours for tracking information to become available.

If you have not received your order within 10 days of receiving your shipping confirmation email, please contact us at service@wowbama.com with your name and order number, and we will investigate the matter for you.

Refunds, Returns, and Exchanges

We accept returns up to 14 days after delivery if the item is unused, in its original condition, and complies with our return policy. We will refund the full amount of the order. Please see our full return policy for more information.

If your order arrives damaged, please email us as soon as possible at service@wowbama.com with your order number and a photo of the item's condition. We will address this as quickly as possible and do our best to find a satisfactory solution.

If you have any further questions, please feel free to contact us at service@amadaa.co